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Legal

Privacy Policy

Last updated 1 July 2026

This Privacy Policy explains what information Loop & Knots collects, how we use it and the choices you have. This is a demonstration store, so no real personal data is collected or processed — the text below illustrates the policy a live store would publish.

Information we collect

We collect information you provide directly to us and information gathered automatically as you use the site.

  • Contact and account details such as your name, email address, shipping address and phone number.
  • Order information including the items you buy and your masked payment details (we never store full card numbers).
  • Usage data such as pages viewed, device and browser type, and general location derived from your IP address.

How we use your information

We use the information we collect to operate, improve and personalise your experience, specifically to:

  • Process and deliver your orders and manage returns or exchanges.
  • Send order confirmations, shipping updates and, with your consent, marketing.
  • Prevent fraud, secure our services and comply with our legal obligations.

Cookies and tracking

We use cookies and similar technologies to keep your bag, remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling some may affect how the store works.

This mockup stores your cart, wishlist and session entirely in your browser's local storage — nothing is transmitted to a server.

How we share information

We never sell your personal information. We share it only with the service providers who help us run the store — payment processors, shipping carriers and analytics partners — and only as needed to provide those services, or where required by law.

Your rights and choices

Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to opt out of marketing at any time.

You can unsubscribe from marketing emails using the link in any message, or by updating your notification preferences in your account settings.

Contacting us

If you have any questions about this policy or how we handle your data, please reach out through our Contact page and we'll be glad to help.