Legal
Privacy Policy
Last updated 1 July 2026
This Privacy Policy explains what information Loop & Knots collects, how we use it and the choices you have. This is a demonstration store, so no real personal data is collected or processed — the text below illustrates the policy a live store would publish.
Information we collect
We collect information you provide directly to us and information gathered automatically as you use the site.
- Contact and account details such as your name, email address, shipping address and phone number.
- Order information including the items you buy and your masked payment details (we never store full card numbers).
- Usage data such as pages viewed, device and browser type, and general location derived from your IP address.
How we use your information
We use the information we collect to operate, improve and personalise your experience, specifically to:
- Process and deliver your orders and manage returns or exchanges.
- Send order confirmations, shipping updates and, with your consent, marketing.
- Prevent fraud, secure our services and comply with our legal obligations.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to opt out of marketing at any time.
You can unsubscribe from marketing emails using the link in any message, or by updating your notification preferences in your account settings.
Contacting us
If you have any questions about this policy or how we handle your data, please reach out through our Contact page and we'll be glad to help.